Contact us
Questions about plans, billing, invoices, a refund, the API or your account? Write to us and we will reply within 2 business days, usually sooner.
- Support email
- support@captiontik.cyou
- Business name
- CaptionTik
- Registered address
- India
- Support hours
- Monday to Saturday, 10:00 to 18:00 IST (excluding public holidays)
- Grievance Officer
- Grievance Officer, CaptionTik · support@captiontik.cyou
Complaints are acknowledged within 48 hours and resolved within 30 days.
For billing questions, please include your account email and the Razorpay payment ID from your invoice. See also our Refund & Cancellation Policy and Shipping & Delivery Policy.